AVG multi-device activation understanding

Hello Scott, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to activate AVG subcription. We are glad to help you.

Please provide the following information to help you better :

1. What are all the AVG products are you trying to install?
2. If you have multi-device subscription, that can be used on Windows, Android, Mac and iOS devices. You can use it up to 10 devices. Do you have paid package of Multi-device subscription?
3. Confirm the operating systems installed in your device. 

We look forward for your response.

AVG account says 10 computers. My home HP AVG expired but still on my phone until I get the avg on my computer. Dont know how to get it on.

Hello Scott, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to activate AVG subcription. We are glad to help you.

Please provide the following information to help you better :

1. What are all the AVG products are you trying to install?
2. If you have multi-device subscription, that can be used on Windows, Android, Mac and iOS devices. You can use it up to 10 devices. Do you have paid package of Multi-device subscription?
3. Confirm the operating systems installed in your device. 

We look forward for your response.