Hello Mart,
We are sorry to inform you that we do not have option to check device details used for activation. You need to check installed AVG programs on each device to confirm the paid subscription activation. But, we do not have option to check which devices used AVG subscription. Thank you.
In My Subscriptions I see that my AVG Ultimate (Multi-Device) account is used on 7 Window-pc's and 2 android devices in the last 30 days.
As far as I know, my multi-account is only in use on 5 Window-pc's and yes indeed 2 android devices.
Where can I see on which Window-pc this AVG account is used on in these last 30 days?
Hoping to find an answer,
greetings from The Netherlands
Mart
Hello Mart,
We are sorry to inform you that we do not have option to check device details used for activation. You need to check installed AVG programs on each device to confirm the paid subscription activation. But, we do not have option to check which devices used AVG subscription. Thank you.
We understand your concern, Mart.
We would like to clarify that the device count shown in the AVG program will also consider the attempst taken for activation. So, please ignore the count shown in the program.
Thank you.
Hello Veeramani.
Thanks for your answer. I accept that AVG can't see which devices are using my account. But I can't accept the fact that AVG is telling that 7 Windows decives are using this account, while my family has and uses only 5 Window devices.
Is it possible for ACG to send me a new activation code, so I can rule out the unknown Window devices?