Hi Gabrielle,
We're glad to help pointing you in the right direction.
From your description, we see that you're concerned about the renewal price that is quoted in the pre-billing notification.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex. Hence, there could be a increase in renewal price.
If you're concerend about it, you can initiate a chat with our billing team via this link to check the available offers & renew (if you prefer).
Thank you for your understanding in advance!
Hi Gabrielle,
We're glad to help pointing you in the right direction.
From your description, we see that you're concerned about the renewal price that is quoted in the pre-billing notification.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex. Hence, there could be a increase in renewal price.
If you're concerend about it, you can initiate a chat with our billing team via this link to check the available offers & renew (if you prefer).
Thank you for your understanding in advance!
I don't understand the new higher amount of my new invoice. Where can I have details and explanations?
Thanks for your help.