Hello Laurence,
We apologize for the inconvenience caused.
May I know the name of the AVG program installed on your system?
Could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
Thank you.
Laurence,
Thank you for the information provided.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/1JpamCM .
Please feel free to get back to us for further assistance.
Thank you.
When I try to open AVG I reveive the message: "Well this is embarrassing" etc., then suggests I restart.
Done that and it is stil there.
Also reinstalled. Still there.
It has worked OK until a couple of days ago and now just won't
Laurence, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Laurence,
Thank you for the information provided.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/1JpamCM .
Please feel free to get back to us for further assistance.
Thank you.
Hello Laurence,
We apologize for the inconvenience caused.
May I know the name of the AVG program installed on your system?
Could you please take and send the screenshot of the popup that you are receiving so that we can understand and assist you better in resolving it? To take a screenshot please follow the instructions mentioned in this link: avgread.me/1aZxsAV .
Thank you.
Here is the error message I get
I have AVG protection pro