I have recently subscribed to AVG; This morning I was trying to buy something online using my Paypal account and the transaction never wen past the authorization process. I tried to use my credit card. Same thing. From the threads I have read, it looks as if this is an oold problem which hasn't been solved yet. I had to disable the payment protection function to buy what I needed; that allowed me to go through with that transaction. I've read that on of the suggestions you give is to add an exception to Paypal, but that wouldn't solve the normal credit card payment issue. It's not nice to disable the payment protection function to be able to buy things online. Why have I paid the subscription?
I would appreciate a solution to this problem
Thank you
Hello Giorgio,
We regret the inconvenience caused.
Could you check whether this happens with all of the browsers or on a particular one?
Also, let us know which protection you've disabled to pay.
Keep us posted to resolve this matter.