Hello Monica,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you.
Upon checking, our technical support team has sent you an email regarding this concern.
Please check and revert us.
Thank you for understanding.
Hi. I bought AVG Ultimate (for 10 devices) and AVG Cleaner via Google Play using, and for, my cell phone, so the order/purchase doesn't show up in my online AVG account, only on Google Play. My online AVG account says I don't have any subscriptions! I received receipts for both in my email account. There is not download link in the receipts. I don't have any other related emails with download links for the software.
Now, I am trying to download AVG Ultimate and AVG Cleaner from Google Play onto my laptop, by clicking the button that says "Install on more devices". Google play only shows my cell phone as a device, not my laptop. So after I click install on more devices all I get is a message that it will be available soon!
HELP!
Hello Monica,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you.
Upon checking, our technical support team has sent you an email regarding this concern.
Please check and revert us.
Thank you for understanding.