AVG on Passive Mode

AVG Protection
3

Hi Benny,
I understand this must be upsetting. I will help you to fix it.
Please uninstall the AVG 2014 version by running the AVG Remover tool from this article: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG

Once uninstalled, please repair the AVG Internet Security by following the steps in this article: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG

1

Hi there, I just installed a 2017 AVG AnitiVirus free version in my computer, now it's on Passive Mode and it's asking me to Uninstall the 2014 version in my computer but the problem is that the 2014 version is no longer installed, I cannot find it anywhere. Please help.

Thank you…Benny

2

Hi Benny,
I understand this must be upsetting. I will help you to fix it.
Please uninstall the AVG 2014 version by running the AVG Remover tool from this article: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG

Once uninstalled, please repair the AVG Internet Security by following the steps in this article: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG