AVG PC Tune Up and AVG Security is not working

Dear reader,
I purchased AVG PC Tune up, AVG Secure VPN and AVG, according to order number 10577948872.
Only AVG Secure VPN is working, please can you help with to activate the remaining products.
Kind Regards,
Maarten Kaptein
Sent: Wednesday, September 13, 2017 11:22 AM
Subject: AVG Technologies - Bevestiging van bestelling (bestelnummer10577948872)
AVGBevestiging bestelling
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					<table border="0" cellpadding="0" cellspacing="0" style="color: #000000; width: 600px;"><tbody><tr><td align="center" colspan="1" rowspan="1" style=""><span><font face="Arial"><font color="#4e4a47">Hartelijk dank voor uw keuze voor AVG.</font></font></span></td></tr><tr><td colspan="1" rowspan="1" style=""><span style=""><font color="#4e4a47" face="Arial"><b>Hallo Maarten Kaptein,</b></font></span><br>									<br>									<font face="Arial"><font color="#818387"><font>De gegevens van uw bestelling staan hieronder. U kunt uw bestelling bekijken en beheren op </font></font><font><a style="" target="_blank"><font color="#00afd0"><font>AVG MyAccount</font></font></a><font color="#818387">. </font></font></font><br>									 
								<table border="0" cellpadding="2" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr><td align="center" colspan="1" rowspan="1" style=""><font face="Arial"><b><font color="#4e4a47"><font>Bestelnummer:</font></font></b><br>												<span style=""><font color="#339922"><b><font>10577948872</font></b></font></span></font></td><td align="center" colspan="1" rowspan="1" style=""><font face="Arial"><b><font color="#4e4a47"><font>Besteldatum:</font></font></b><br>												<span style=""><font color="#818387">8 september 2017</font></span></font></td></tr></tbody></table>
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		<table border="0" cellpadding="0" cellspacing="0" style="color: #000000; width: 600px;"><tbody><tr><td align="center" colspan="3" rowspan="1" valign="top" style="">
					<table border="0" cellpadding="0" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr><td colspan="1" rowspan="1" valign="top" style=""><img alt="" src="http://drh.img.digitalriver.com/DRHM/Storefront/Site/avgstore/pb/images/gc-notifications/div-white2.png" style="height: 33px; width: 600px;"></img></td></tr><tr><td colspan="1" rowspan="1" style="">
								<table border="0" cellpadding="5" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr style=""><th align="left" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#333333">Productnaam</font></font></th><th align="left" colspan="1" rowspan="1" style=""> </th><th align="right" colspan="1" rowspan="1" style=""><b><font face="Arial"><font color="#333333">Prijs incl. btw</font></font></b></th></tr><tr><td align="left" colspan="1" rowspan="1" style=""><img border="0" src="http://drh.img.digitalriver.com/DRHM/Storefront/Company/avgstore/images/product/thumbnail/vpn-ico-90_square.jpeg" style="width: 60px;"></img></td><td align="left" colspan="1" rowspan="1" valign="top" style=""><font face="Arial"><b><font color="#4e4a47"><font>AVG Secure VPN</font></font></b></font><br>												<span><font face="Arial"><font color="#999999"><font>2-jarig abonnement, onbeperkt aantal apparaten</font><br>												<b><font>Elke 2 jaar een rekening</font></b></font></font></span></td><td align="right" colspan="1" rowspan="1" valign="top" style=""><font face="Arial"><font color="#4e4a47">71,76€</font></font></td></tr></tbody></table>

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											<table border="0" cellpadding="0" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr><td align="right" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td><td colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td><td align="center" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td><td align="center" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td></tr><tr><td align="right" colspan="3" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Subtotaal:  </font></font></b></td><td align="right" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47">59,31€</font></font></td></tr><tr><td align="right" colspan="3" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Korting:  </font></font></b></td><td align="right" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47">0,00€</font></font></td></tr><tr><td align="right" colspan="3" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Btw:  </font></font></b></td><td align="right" colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47">12,45€</font></font></td></tr><tr><td align="right" colspan="3" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Totaal:  </font></font></b></td><td align="right" colspan="1" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">71,76€</font></font></b></td></tr></tbody></table>
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								<table border="0" cellpadding="5" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr><td align="center" colspan="2" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td></tr><tr><td align="left" colspan="1" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Factureringsadres</font></font></b></td><td align="left" colspan="1" rowspan="1" style=""><b><font face="Arial"><font color="#4e4a47">Betalingsgegevens</font></font></b></td></tr><tr><td align="left" colspan="1" rowspan="1" valign="top" style=""><font face="Arial"><font color="#818387"><font>Maarten Kaptein<br>												.<br>												. 3155GB<br>												Nederland</font></font></font><br>												<a style="" target="_blank"><font face="Arial"><font color="#00afd0"><font>wlmailhtml:kapraad@kabelfoon.nl</font></font></font></a></td><td align="left" colspan="1" rowspan="1" valign="top" style=""><font face="Arial"><font color="#818387">Uw overboeking is ontvangen.</font></font></td></tr></tbody></table>
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					<table class="product" border="0" cellpadding="0" cellspacing="0" style="color: #000000; width: 600px;"><tbody><tr><td colspan="1" rowspan="1" valign="top" style=""><img alt="" src="http://drh.img.digitalriver.com/DRHM/Storefront/Site/avgstore/pb/images/gc-notifications/div-grey2.png" style="height: 33px; width: 600px;"></img></td></tr><tr><td align="left" colspan="1" rowspan="1" style="">
								<table border="0" cellpadding="5" cellspacing="0" style="color: #000000; width: 100%;"><tbody><tr><td align="center" colspan="2" rowspan="1" valign="top" style=""><br>												<span><font face="Arial"><font color="#4e4a47">Aan de slag</font></font></span><br>												 </td></tr></tbody></table>
								 

								<table class="product" border="0" cellpadding="5" cellspacing="0" style="color: #000000; width: 80%;"><tbody><tr><td align="left" colspan="2" rowspan="1" valign="top" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td></tr><tr><td align="left" colspan="2" rowspan="1" valign="top" style=""><font face="Arial"><b>AVG Secure VPN</b></font></td></tr><tr><td align="left" colspan="2" rowspan="1" valign="top" style=""> </td></tr><tr><td colspan="1" rowspan="1" style=""><font face="Arial"><font color="#4e4a47"> </font></font></td><td align="left" colspan="1" rowspan="1" valign="top" style="">
											<h4><font color="#818387" face="Arial">Vergeet niet u aan te melden om uw abonnement te activeren.</font></h4>

											<p style=""><font face="Arial"><b><font color="#4e4a47"><span class="avgNumberCircle"><font>1 </font></span><font>Open uw bestaande AVG-product.</font></font></b><font color="#818387"> </font></font></p>

											<p style=""><font face="Arial"><b><span class="avgNumberCircle"><font color="#4e4a47">2 </font></span></b><font color="#818387"><font>Open het menu Verbinden, klik op Aanmelden bij bestaand account en meld u aan met het e-mailadres ( </font></font><font><span class="avgGreenBold"><font color="#339922"><b>kapraad@kabelfoon.nl </b></font></span><font color="#818387">) en het wachtwoord van uw AVG MyAccount. </font></font></font></p>
											<img alt="" src="https://drh.img.digitalriver.com/Storefront/Company/avgstore/images/product/detail/avgast.png" style=""></img><font color="#818387" face="Arial"> </font>

											<p style=""><font face="Arial"><b><span class="avgNumberCircle"><font color="#4e4a47">3 </font></span></b><font color="#818387">Veel plezier met uw AVG-abonnement! Uw abonnement en de betaalde functies worden binnen enkele minuten automatisch geactiveerd. </font></font></p>
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Hello Maarten,

Thank you for reaching out to us with your concern, I will help you. From your account, I see that you have purchased only AVG Secure VPN and not AVG PC TuneUp. If you have bought both the products, I would suggest you contact the sales team [https://support.avg.com/support_sales?l=en] for further assistance.

Hello Maarten,

Thank you for reaching out to us with your concern, I will help you. From your account, I see that you have purchased only AVG Secure VPN and not AVG PC TuneUp. If you have bought both the products, I would suggest you contact the sales team [https://support.avg.com/support_sales?l=en] for further assistance.