AVG pc tune up free version

Hi Emi,

We're glad to help you with this.
From your description, we're uncertain about the exact prompt that you receive to purchase.
Would you be so kind to share us the screenshot of it to check & help you further?

Hello there, my name is Emi, and i run in to a big problem, the systems tells me that i gone pay for it, that gives me a big problem, when i will use it, i chose the free version, and have use for last 2-3 year, so i hope someone can help me ???

Hi Emi,

We're glad to help you with this.
From your description, we're uncertain about the exact prompt that you receive to purchase.
Would you be so kind to share us the screenshot of it to check & help you further?