AVG PC tuneup installation problems

Hello Richard. Have you uninstalled your old AVG PC TuneUp program before installing the new AVG Performance program? If not please uninstall both old tuneup and new performance program from your computer and restart your PC once.

Then to download, install and activate your AVG Performance program please follow the instructions mentioned in this article: http://bit.ly/1dj7nNS . You shouldn't be having any problem after trying this.

Please feel free to contact us should you need any further assistance.

In Feb 2015 I renewed my subscription early to AVG PCTuneup and upgraded to the AVG
Performance PRO.  I followed the download steps and thought the installation was successful.
Then, when my previous subscription expired on 3-31-2015, I started getting popups from the
program to renew my PCTuneup subscription.  Meanwhile, I have been busy non-stop with my
tax business and haven't had time to spend on this problem.  Today, I attempted to resolve the
problem.  I have checked my AVG account and confirmed that I did renew and upgrade the
program as described.  However, it still is not working and keeps asking for a product key to
activate the  program.  The situation is that there is no product key on the emails I've received
from AVG in my efforts to retrieve the info, and now have become extremely frustrated with this issue.  Non of the FAQ really address this problem adequately and each attempt just runs me
in circles, taking my back to the beginning of the download, install and activation procedures
without success!   Now, I have spent several hours on this problem and am about ready to cancel
the subscription for which I have not received Any benefit!!
Is there any help anyone can provide??  I have many other pressing projects that are overdue for my limited time.
Thank you for any sincere solution.
Rick

Hello Richard. Have you uninstalled your old AVG PC TuneUp program before installing the new AVG Performance program? If not please uninstall both old tuneup and new performance program from your computer and restart your PC once.

Then to download, install and activate your AVG Performance program please follow the instructions mentioned in this article: http://bit.ly/1dj7nNS . You shouldn't be having any problem after trying this.

Please feel free to contact us should you need any further assistance.