AVG_Perfomance gives an error/ how to installate

Hello Anastasia,
We provide support in English. You can use the Google translator [https://translate.google.com/] to translate the below content in your language.
Do you have AVG Tuneup free/trial on your computer? If so, refer this https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp article to activate AVG Tuneup paid subscription using your activation code.
We have sent you an email with the activation code to follow. Please check and revert us if you need further help.

при установке платного AVG_Perfomance_824_exe выдает ошибку  и не устанавливается. Что делать? При этом на компьютере работает бесплатная версия AVG_free/

Hello Anastasia,
We provide support in English. You can use the Google translator [https://translate.google.com/] to translate the below content in your language.
Do you have AVG Tuneup free/trial on your computer? If so, refer this https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp article to activate AVG Tuneup paid subscription using your activation code.
We have sent you an email with the activation code to follow. Please check and revert us if you need further help.