AVG Performance Pro subscription

Wayne, AVG Performance PRO…
Advanced tuneup for Windows, Mac, & Android
Zen Dashboard to tune everything from a single screen
35+ tools for advanced PC cleaning, speed, & battery life
Install on UNLIMITED computers & mobiles
AVG Guru

Ok, maybe I screwed up, but I purchased a subscription of what I thought was avg anti virus and internet protection plan. ()Performance pro) Now after one month all my laptops say that my free protection has expired and I must renew. What is goint on here? What did I buy for $39.99 per year? To top it all off there is no way in hell to talk to a real person!

I'm not a happy camper at all.

Wayne, AVG Performance PRO…
Advanced tuneup for Windows, Mac, & Android
Zen Dashboard to tune everything from a single screen
35+ tools for advanced PC cleaning, speed, & battery life
Install on UNLIMITED computers & mobiles
AVG Guru