Hello Graham,
I'm sorry to hear about this. I request you to share a screenshot of the AVG Detection with the see details page to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I have an AVG pop that keeps telling me I have a potential virus and it has moved the threat to quarantine - androidu.class is infected with Java:Malware-gen [Trj]
I scan my pc and there are no threats, however another pop up appears with a McMc.class
I only have this problem when my e mail is open - Outlook 365, again I dont seem to have a problem there
Help please
Hello Graham,
I'm sorry to hear about this. I request you to share a screenshot of the AVG Detection with the see details page to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Thank you for providing screenshot Graham,
In this case, I request you to delete the particular email which consists McMc.class file from your outlook and check if the issue still persists.
Best regards,
Alok.
Hi Alok
i have searched in all my e mail accounts for this e mail, it is not found, what should I try next. I have also search on another device which has the same e mail account with no luck.
many thanks
Graham
Hi Alok,
I have inserted the image, it does not show in my ascreen, please confirm you recieved it - I can copy the text if you sish.
Many thanks
Graham
I understand your concern. I have send you an email to get connected with our remote support. Please follow the same and the remote team will fix this issue for you.