We're sorry for the inconvenience you've experienced. Regarding your first concern, we'd like to inform you that there is a feature/setting available in the AVG Secure VPN that will allow it to get automatically enabled after startup. To enable this feature, please follow the below steps:
1. Open AVG Secure VPN > Menu > Settings > General > enable/check the "Start secure VPN when my computer starts" option. 2. Open AVG Secure VPN > Menu > Settings > Network Security > Disable/uncheck the "Exclude Trusted (private) networks" option.
After performing the above actions, restart your Mac & check if the issue persists. Regarding your second concern, we'd request you to try connecting your AVG Secure VPN to the "Italy-Milan" server & check if you're able to access the Italian website(s). Keep us updated.
Hello, I have a subscription. I have 2 problems with my mac and your vpn software: - When I restart my computer I have to open my system preferences, go to Network and press "Connect" on AVG Security" and AVG Secure VPN" to go online. Why is not automatic?
- I live in the UK but for work reasons, I need to connect to a website located in Italy so I change my location (I am Italian). But when I select my location in the UK, I struggle to connect to some websites because they locate me outside the country, even if I select London UK. There is a way to deactivate your software? It seems it took full control of my computer. This is massively annoying! Please help me. Thanks a lot
We're sorry for the inconvenience you've experienced. Regarding your first concern, we'd like to inform you that there is a feature/setting available in the AVG Secure VPN that will allow it to get automatically enabled after startup. To enable this feature, please follow the below steps:
1. Open AVG Secure VPN > Menu > Settings > General > enable/check the "Start secure VPN when my computer starts" option. 2. Open AVG Secure VPN > Menu > Settings > Network Security > Disable/uncheck the "Exclude Trusted (private) networks" option.
After performing the above actions, restart your Mac & check if the issue persists. Regarding your second concern, we'd request you to try connecting your AVG Secure VPN to the "Italy-Milan" server & check if you're able to access the Italian website(s). Keep us updated.