Hi Abby,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
No customer service did not resolve my issue. I thought the AVG pro was supposed to be free. I keep getting emails telling me it will expire in 1 week and now in 1 day. On 2/18/2015 I paid $11.99 for a year's subscription to AVG pro but I keep being told my subscription is about to expire. Order number: 12999763169054705758.1323051232229106
Order date: Feb 18, 2015 4:46:28 PM EST
Item Price
Annual subscription 20% OFF (AntiVirus Security - FREE) $11.99/year
Yearly Subscription - Auto Renews on Feb 18, 2016
Tax: $0.00
Total: $11.99/year
So do I have AVG pro or not? If not what did I pay for?
Received Email to upgrade devices to AVG protection pro for free. Installed AVG Pro on PC and now have AVG Zen. Then opend email on android phone, clicked link, dowloaded AVG Pro click on tab for invitation, put in invitation code but still being asked to subscribe either monthly or yearly. Thought this was free?
Hi Abby,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks
No customer service did not resolve my issue. I thought the AVG pro was supposed to be free. I keep getting emails telling me it will expire in 1 week and now in 1 day. On 2/18/2015 I paid $11.99 for a year's subscription to AVG pro but I keep being told my subscription is about to expire. Order number: 12999763169054705758.1323051232229106
Order date: Feb 18, 2015 4:46:28 PM EST
Item Price
Annual subscription 20% OFF (AntiVirus Security - FREE) $11.99/year
Yearly Subscription - Auto Renews on Feb 18, 2016
Tax: $0.00
Total: $11.99/year
So do I have AVG pro or not? If not what did I pay for?