AVG Protection Xperia ™ anti-theft feature can not be enabled, suggesting a communication error

Android products
1 
AVG Protection Xperia ™ anti-theft feature can not be enabled, suggesting a communication error
Error message
7

Hi Ying,
I regret for the inconvenience caused. May I know which version of AVG app are you using on your android device?

3

Hi Ying,
I regret for the inconvenience caused. May I know which version of AVG app are you using on your android device?

5

Thank you for providing the information.
To assist you better with this issue, I would suggest you to submit your query to our android support team from within the AVG app. Please also include the screenshot of the error message that you are receiving.

Open AVG Anti-virus app.
Tap on drawer.
Click on Help and support-> Contact support and fill the form.

2

Error message: Communication error can not connect to the server. Make sure you are linked to the Internet.
Also use the online help to access is https://aws.droidsecurity.com/help.html?device_sn=d79f879e-6da9-411e-869f-11de7715297a&varCode=403&pid=549&lt=pro

4

Ying, AVG Android support is provided through email only. 
AVG Guru

6

Yes, but can not be successfully submitted, suggesting that the network can not connect.