AVG renewal and product upgrade

Hi Don,

We will help you with your subscription.
The auto-renewal for your current AVG Internet Security is already cancelled. The license will not be renewed and no money will be taken from your account for the renewal. 
If you wish to upgrade your subscription to AVG Ultimate, please contact our sales team.
Click the below link to contact our sales chat support.
https://support.avg.com/support_sales_chat
Let us know if you have any queries.

Hello, I am currently running AVG Internet Security 2019 and would like to upgrade to AVG Ultimate.
And, I am not sure if the current AVG software is on automatic renewal or not.
What's the best way to do this?
Don

Hi Don,

We will help you with your subscription.
The auto-renewal for your current AVG Internet Security is already cancelled. The license will not be renewed and no money will be taken from your account for the renewal. 
If you wish to upgrade your subscription to AVG Ultimate, please contact our sales team.
Click the below link to contact our sales chat support.
https://support.avg.com/support_sales_chat
Let us know if you have any queries.