AVG renewal email

Hello Frances,

Sorry for the inconvenience caused.
We request you not to post your personal details on any public forums.
Upon checking your record we see that you have only active license for AVG Driver Updater ( 1 computer) and it was purchased on 9th October 2015 with one year subscription.
We don't see any other active license on this account.
We request you to contact our sales support using this link: https://support.avg.com/support_sales_chat so that they can get the email address, order ID and then assist you better.
Please feel free to contact us if you need any assistance.


I got sent an email this morning stating that my AVG anti virus is going to be renewed. Well I cancelled it a few months back so I do see how it can be renewed. I even got a confirmation email saying to had been cancelled to my email of vampireluvsvin@yahoo.com. So my question is why are you going to be taking £79.99 of my money when I don't want it. Please sort this out as I don't have that kind of money to throw away.

Hello Frances,

Sorry for the inconvenience caused.
We request you not to post your personal details on any public forums.
Upon checking your record we see that you have only active license for AVG Driver Updater ( 1 computer) and it was purchased on 9th October 2015 with one year subscription.
We don't see any other active license on this account.
We request you to contact our sales support using this link: https://support.avg.com/support_sales_chat so that they can get the email address, order ID and then assist you better.
Please feel free to contact us if you need any assistance.