AVG says I have 3 infected files, so why don't they remove them?

You've posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS)

You've posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS
Hi Joyce,

In order to analyze it please provide us (http://kb.avg.com/articles/en_US/How_to/How-to-upload-a-file-to-our-FTP-server/) with Scan result export (http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/).

Thanks