Who's running this company? There are no real responses to this thread, and it's obvious all your doing with these responses saying you understand but then providing a screw you response is irritiating your customers. Whoever is monitoring this can only respond with "provide feedback through a particular link"? Your company is abusing the good will and trust that was gatherered over the years. The update trick is an obvious one that Adobe loves to do with Acrobat where it installs McAfee. You're just doing a poor man's version of the same thing, really pathetic As soon as I send this, I expect one of the macros that your tech group with EASL has setup on their machine. Guys pay attention for just a minute. Your jobs are due to people here believing and trusting in a product. your tme is limited in how long this.charade will go on. it's the tech version of get woke, go broke, very underhanded. Cant wait to see the response which will be give us feedback. no thanks, plenty of other reputable products out there. Just upset that I let you trick me, well as they say, fool me once, shame on you, fool me twice, you're de-installed.
Bob, did you recently install or reinstalled AVG AntiVirus free or AVG Internet Security? Because there is high chance AVG Secure Browser is offered during the welcome page of the installation setup.
We do provide a check box for customers who are willing to opt out from installing AVG Secure Browser. We apologize if you overlooked it.
As many others, I was blindsided with this browser download. My employer requires me to use Google Chrome…aside from changing my homepage (which AVG has pulled in the past), my assumption was that it was still Google Chrome. But it wasn't. I later realized this and it caused me to lose three working hours. I've lost all trust in AVG with the continual sneaky crap.
A forced installation and takeover are the actions of malware. I had to remove this malware today as well as it not authorized to be installed by me. It occured during a reboot this morning.
Interesting that I too just noticed this "malware". Following the answer provided above, I tried to disable it from the start up process. Nothing happens when I click on "disable". I can disable other processes from start up, but not AVG secure browser. It makes me feel like my computer has been hijacked.
I am not at all happy that AVG has automatically installed the Secure Browser. AVG mut have updated itself and installed it by default. I have no recollection of being offered any choice on this. This is not good at all!
Hello Caelan,
You need not worry about the application as it is our legit newly launched browser.
By default, secure browser will be checked when you startup the installation of AVG Internet Security.
If you do not check the box for secure browser, it will not get installed.
To know more about AVG Secure Browser, refer this (FAQ).
Thanks.
Hello Sew,
We have checked the conversation that you had with our social media team in Facebook.
We have checked with our product specialist team and they have confirmed that AVG secure browser will not get installed automatically.
The only possible thing that would have happened is that the few seconds delay in the appearance of the check boxes with the tick mark to install and make AVG secure browser as default, once the AVG Antivirus has been updated.
We request you to refer the below image which will show you the screen that I referred here:
We suggest customers to wait for the content appearing on this screen and then click on "continue", so that they don't miss what is being installed after clicking on continue.
However, we apologize for the inconvenience that you experienced on this matter. If you have our AVG Antivirus free program installed, open its program interface and click on "Menu–>About–>Submit Feedback" to submit a feedback regarding this.
Hyper shame on you. It was really as Conraad said. Used to be the greatest… you are now not so good.
Hi All.
Yes i to wound up with the AVG Secure Browser installing itself automatically today on 09/01/19.
As my AVG showed that the PROGRAM was out of date all i did was clicked the UPDATE BUTTON.
I did not ask for PERMISSION TO INSTALL the AVG SECURE BROWSER.
I did not recieve a check box or anything else asking for my permission to install it.
To top it all of it even created a BSOD and my computer would no longer boot to the OS.
Tried booting normally and tried booting into SAFE MODE which failed many times as well.
Finally after trying to boot Win 7 Pro Sp1 six times i was finally able to get into SAFE MODE.
From there i was able to rectify the boot issue and finally got my OS to boot once again.
As many users point out it takes them quite by suprise and it has all the hall marks of a BROWSER HIJACKER even though it is not.
It even took over all my pdf files that i have saved which all showed OPEN WITH THE AVG SECURE BROWSER.
As i did not want this i had to revert all these back in the DEFAULT PROGRAMS and re-organise them and change the folder icons back to default pdf as they were recognised as HTLM. by the AVG SECURE BROWSER.
I have no issue with the AVG SECURE BROWSER but please give us a WARNING and the OPTION before hand of whether WE WANT or DONT WANT TO INSTALL IT…
Now that i have set it up accordingly to my taste after many hours of frustration i do see some of its potential and benefits with blocking adds and secure browsing.
I will keep using it as a seperate browser whilst still using IE and GOOGLE CHROME in their standard settings without the AVG ADD IN…
This i call a given choice.
All i ask is to be given that choice and not for programs to make that choice for you automatically unless we request it.
I still respect AVG as a AV product as have used it since it came out and it has always proved to generaly work quite quickly and efficiently.
Same thing happened to me.
I will NEVER use an AVG product again. Sneaky ways to get apps installed is the hallmark of malware. So AVG using an installation "default" tricked me into installing a "secure browser" that looks just like Chrome. But here is the kicker. This "secure browser" comes with two pre-installed chrome extensions that give total access to these AVG extensions. Holy %$#@!. This is a total violation of user trust. Shame on you.
I am pretty darn careful, but this got by me, and I do not feel good about it. I have been running a modified Chrome browser with mystery extensions on it for several months at least.
Arghhhhhh!!!
I have now uninstalled the so-called AVG secure browser and will uninstall anything else from AVG,
shortly.
Hello Dan,
We regret for the inconvenience caused due to this automatic installation of AVG Secure Browser on your computer.
We have already escalated this to our developers and to check the same.
It should not get installed automatically and we have also suggested to include an option "Don't show this pop-up again" for AVG Secure Browser.
Regarding your request to come over your site, I'm sorry, it is not possible to have a technician to physically come to your location.
However, if you wish, you can contact our expert remote support, they will remotely check this for you.
We appreciate your time and co-operation.
I discovered today that the AVG secure browser was installed without my consent. This kind of intrusion is highly unacceptable and bears witness of a very shady business practice. I will now uninstall all AVG products and will recommend everyone else to do the same.
I have always used AVG as my preferred anti-virus and I was happy with it for a long time. Switched to Macbook for a while and now that I'm back to using Windows I thought I should use my favorite AV, until I realised it was not as good as before. Software should get better overtime not worse. I have been reading the forum and AVG advised to just uninstall the AVG browser if you don't want it in your PC. I did that and restarted my PC and behold, the AVG bowser got reinstalled automaticaly. Now uninstalling AVG and will never trust it again.
Your software is like the needles of a porcupine stuck in the nose of a dog. I feel just as incapable of removing said needles with such a lack of experience in programming and data migration. I have to sift and sort through all of the different permissions and methods that AVG is trying to userp information from the data highway, and just when I think I've figured out what product will protect what part of what highway, I find out the reason all my accounts won't log-in is because I'm not actually even in my chrome account. It's just an icon that looks like a chome button. No doubt because changing the entire browser altogether allows you more access to every single item and pathway clicked. I understand that in the nature of protection, moving users to your system pathways like a new browser makes it easier for you to monitor threats, but this paired with the sneaky way you carry out this change feels more like there is a monitization of user information that I'm not fully aware of. The meriad of complaints I have with this experience is almost moot because this comment feed is filled with similar experiences that have already been stated for years and placated replies are almost apathetic. Its already very hard to understand the complex nature of data migration on the internet. Software platforms that run and control operation of devices require insane permissions that you have to trust limit themselves to the task of protection. As I read through the permissions my AVG wants for my phone (though my response is in regard to PC Desktop AVG), it wants accessibility system of my phone to allow reading of every screen; at which point my phone pops up a message that says that the act of granting you this permission from the accessibility platform is rare and should be second guessed. I want you to scan my devices and notifiy me of possible threats, not branch out like a Kraken with barbed tenticles entering my ears and massaging my brain for information.
I wish you would see this more from a user experience, but with the way that AVG has changed to such a well oiled commercial machine, I feel that you would probably just hire a team that figures out how to carry out more covert actions with a friendlier corporate facade.
#lossoftrust - cancelling subscription - i would pay more for the respect from another notable company to meet me on my level of understanding and allow me the power of choice
I am very annoyed by having the AVG secure browser forced upon me and having it associate itself automatically with some extensions. You say above that it was an update option; I am careful when I install software not to allow additional items to be installed. If you included the option as a tick box you certainly made sure it stayed well hidden. Switching security suppliers is not something I would do lightly but this is not the first time you have tried this trick. I would echo many of the above posts. This is behaviour that boirders on the sort of malicious interference that you say you are trying to stop. Shame on you. Disgusting. MALWARE.
Ok, so I reported this to the facebook support group LAST YEAR, who told me they were going to pass concerns onto the developers.
I took that as an 'Alright, they'll do something', which obviously wasn't a well placed thought, as yet again, I have had to remove that browser from the PC. The browser makes changes to file associations, and removes many apps associations to force the opening of AVG 'Secure browser'.
There is no prompting, there is no need for this browser, and there sure as heck isn't any communication with the developers.
I am absolutely removing AVG from my network now, as really, I shouldn't have to monitor my anti-virus for malware-esque actions.
I have apps installed that do what I want and to find "Secure Browser" taking over the associations for no reason whatsoever, and without ANY prompting, is just straight up annoying, and not worth my time to deal with.
When this networks imaging is done, AVG will be done here... I'm not happy with ANY of the responses that have been passed on to me. I'm not impressed with the way this software simply installs itself, seemingly around the time of Windows updating itself as well.
This, is the common timing of it... Every time that windows does a big update that AVG needs to be updated as well, mysteriously AVG tags along and updates, installing this crud.
AV shouldn't need a browser at all, but the mistake this company makes, is thinking it's needed. To which that's a whole lot of PCs which will no longer have AVG installed on it.
I will also be spreading my concerns to others, as really, no-one should have to have this happen to them...
AVG just lost a hardcore 20 year user... Thanks for screwing my machines up without prompting. Truely awesome indication of how good this product is.
Very helpful informatio. I am a new user of AVG VPN. Once, I installed this VPN, the safe browser automatically installed in my system without my permission. Can anyone explain why this is happen? I read a complete guide about this VPN (https://www.comparemyvpn.com), but couldnt get more information.
ill post this here as well as its the first result on google
So avg is malware, uninstall it immeadatly!
used avg for years, today the outlaws asked me to fix their computer. low and behold avg has installed a browser without their permission that they didnt even know about but was using 50% of the computer resources, INCLUDING INTERNET BANDWITH. as it turns out the other half of the resources was taken up by avast which they had installed when the computer got slow because they thought AVG missed a virus (when it was the sodding virus slowing down the computer) and avast pulled the same crap installing a browser and making the computer unusable! FYI this is a gen 9 i7 with 8 gig ram and it was so swamped after startup settled it took 4 minutes to bring up the blue screen from ctrl-alt-del and anothe 7 to get the task manager to start.
so i spend an hour unstalling the 2 viruses... but they dont go away after install and the processes cant be quit. WTF im thinking.
long story short, you have to restart in safe mode, then go through the registry (smd - regedit) and remove about 600 entrys per installed program. tweaking and cclean have the same BS going on if you still ahve issues. DO NOT INSTALL ANY OF THESE!
Sorry for necroposting,
but AVG Secure Browser is a PUP/grayware and I highly suggest uninstalling it, (alongside AVG) and switch to a better browser, (and a better AV) such as Chrome, Firefox, or Brave. (and Kaspersky, Bitdefender, or Panda)
Hope this helps,
I don't want AVG to know my username.