Hello Mark,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know whether you performed any modifications on your browser such as clearing the cookies and caches recently?
Also, you have informed us that AVG Secure browser kept asking for Windows credentials.
To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:
1.May I know if your computer is connected to a Domain (organization) network?
2.Are you able to access websites using other web browsers?
3.Does other browser ask for windows credentials?
Your answers will help us have a better clarity to proceed to the next level.
Finally, the ticket number you have shared is not in our records.
Could you please confirm the correct ticket number?
Awaiting your response.
3157575
Thank you for writing back to us, Mark.
Could you specify the changes you made to your AVG Secure Browser settings, after which you started experiencing this issue?
Have you enabled auto-maintenance in your AVG TuneUp program?
Also, please temporarily disable the "Anti-Tracking" component in your AVG AntiTrack program and check for the issue.
Awaiting your response.
Hello Mark,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know whether you performed any modifications on your browser such as clearing the cookies and caches recently?
Also, you have informed us that AVG Secure browser kept asking for Windows credentials.
To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:
1.May I know if your computer is connected to a Domain (organization) network?
2.Are you able to access websites using other web browsers?
3.Does other browser ask for windows credentials?
Your answers will help us have a better clarity to proceed to the next level.
Finally, the ticket number you have shared is not in our records.
Could you please confirm the correct ticket number?
Awaiting your response.