It sounds like AVG Secure Browser's PIN request feature is causing inconvenience for you, especially in your line of work where efficiency is crucial. Here are a few steps you can take to potentially resolve this issue:
1. Check Browser Settings: First, check the settings within AVG Secure Browser to see if there is an option to disable or adjust the PIN request feature. Look for settings related to security, privacy, or authentication.
2. Disable PIN Request: If you find an option to disable the PIN request feature, toggle it off. This should prevent the browser from prompting you for a PIN every time you access your work websites.
3. Contact AVG Support: If you can't find a way to disable the PIN request feature through the browser settings, reach out to AVG support for assistance. They may be able to provide guidance on how to resolve the issue or offer alternative solutions.
4. Consider Alternative Browsers: If disabling the PIN request feature in AVG Secure Browser is not possible or practical, consider using a different browser for accessing your work websites. You may find that other browsers do not have the same issue with frequent PIN requests.
5. Feedback to AVG: Provide feedback to AVG about your experience with the PIN request feature. They may consider improving the feature in future updates based on user feedback.
6. Temporary Workaround: As a temporary workaround, you can try saving your login credentials (username and password) for your work websites within the browser's password manager. This way, you won't have to enter them manually each time you access the sites, potentially reducing the frequency of PIN requests.
Remember to prioritize security when making any changes to browser settings or handling login credentials, especially when accessing sensitive work-related websites such as electronic health records.
Hello Amber,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with the Pin request on AVG Secure Browser. We understand how annoying the requests would be.
We would certainly check into this and help you further.
Before proceeding, we would like to inform you that AVG Secure Browser usually won’t ask any pin, and this is not an expected behavior.
In this case, we would like to have few information regarding the query.
Could you please let us know from when you started facing this issue?
On which device do you face this issue on Windows PC or Phone?
Does it happen specifically on AVG Secure Browser or connected to all other browsers too?
Could you be so kind as to forward us a screenshot of the page which requests a Pin for further clarity:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
So that we can verify and help you further.
If you feel there is anything else that would give us a hint on what is going wrong (e.g. screenshots or actions after which the issue occurs) please feel free to include this information in your reply.
Thank you for understanding! Looking forward to your response!
How do I stop the AVG secure browser from asking for a PIN EVERY time I try to access my most used, but secure, work websites? Every time I place an order or need to verify information I am meet with a pin request. It's all day long. I work in an electronic health record and this is not making my life easier. I ama healthcare provider and this is slowing me down
It sounds like AVG Secure Browser's PIN request feature is causing inconvenience for you, especially in your line of work where efficiency is crucial. Here are a few steps you can take to potentially resolve this issue:
1. Check Browser Settings: First, check the settings within AVG Secure Browser to see if there is an option to disable or adjust the PIN request feature. Look for settings related to security, privacy, or authentication.
2. Disable PIN Request: If you find an option to disable the PIN request feature, toggle it off. This should prevent the browser from prompting you for a PIN every time you access your work websites.
3. Contact AVG Support: If you can't find a way to disable the PIN request feature through the browser settings, reach out to AVG support for assistance. They may be able to provide guidance on how to resolve the issue or offer alternative solutions.
4. Consider Alternative Browsers: If disabling the PIN request feature in AVG Secure Browser is not possible or practical, consider using a different browser for accessing your work websites. You may find that other browsers do not have the same issue with frequent PIN requests.
5. Feedback to AVG: Provide feedback to AVG about your experience with the PIN request feature. They may consider improving the feature in future updates based on user feedback.
6. Temporary Workaround: As a temporary workaround, you can try saving your login credentials (username and password) for your work websites within the browser's password manager. This way, you won't have to enter them manually each time you access the sites, potentially reducing the frequency of PIN requests.
Remember to prioritize security when making any changes to browser settings or handling login credentials, especially when accessing sensitive work-related websites such as electronic health records.
Hello Amber,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with the Pin request on AVG Secure Browser. We understand how annoying the requests would be.
We would certainly check into this and help you further.
Before proceeding, we would like to inform you that AVG Secure Browser usually won’t ask any pin, and this is not an expected behavior.
In this case, we would like to have few information regarding the query.
Could you please let us know from when you started facing this issue?
On which device do you face this issue on Windows PC or Phone?
Does it happen specifically on AVG Secure Browser or connected to all other browsers too?
Could you be so kind as to forward us a screenshot of the page which requests a Pin for further clarity:
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
So that we can verify and help you further.
If you feel there is anything else that would give us a hint on what is going wrong (e.g. screenshots or actions after which the issue occurs) please feel free to include this information in your reply.
Thank you for understanding! Looking forward to your response!