I have been experiencing a persistent issue with my website whenever AVG Secure VPN is enabled on my system. The website loads normally without the VPN, but as soon as I connect through AVG Secure VPN, some pages either take an unusually long time to load or fail to load completely. The homepage appears accessible most of the time, but several internal pages return timeout errors or remain stuck while loading. This behavior is consistent across different browsers, which makes me believe the problem may be related to how the VPN handles network requests rather than a browser-specific issue.
To investigate further, I reviewed my web server logs and noticed that requests coming through VPN endpoints sometimes terminate before all page assets are downloaded. Images, JavaScript files, and CSS resources occasionally fail to load, resulting in broken page layouts and incomplete rendering. The server itself does not report high resource usage, and visitors accessing the site without a VPN do not appear to encounter similar problems. Because the issue only occurs when AVG Secure VPN is active, I am trying to determine whether there is a routing, filtering, or DNS-related factor involved.
I also tested multiple VPN server locations available within AVG Secure VPN. Interestingly, the severity of the issue changes depending on the selected region. Some VPN locations allow partial access to the website, while others make the website almost unusable due to repeated connection timeouts. This inconsistency makes troubleshooting difficult because the website infrastructure remains unchanged while the user experience varies significantly based on the VPN endpoint being used.
Another observation is that the problem becomes more noticeable on pages that depend heavily on API requests. Certain API calls either take much longer than expected or fail entirely when routed through the VPN connection. As a result, dynamic content does not load correctly and some website features become unavailable. Direct testing of the API endpoints without the VPN shows normal response times, suggesting that the underlying services are functioning properly and that the VPN connection may be affecting request delivery.
I have already checked firewall settings, SSL certificates, DNS configuration, caching rules, and content delivery network settings to ensure there are no obvious misconfigurations on my side. The website uses HTTPS correctly and passes external security and performance checks. I also verified that no intentional blocks or restrictions have been configured against VPN traffic. Despite these efforts, the issue continues to occur specifically when traffic is routed through AVG Secure VPN, making it difficult to identify the exact source of the problem.
Has anyone else encountered a situation where AVG Secure VPN causes intermittent website connectivity problems, incomplete page rendering, or failed API requests despite the website functioning normally on standard internet connections? I would appreciate any guidance regarding VPN settings, DNS handling, protocol selection, or diagnostic tools that could help isolate the root cause. Any suggestions from users who have faced similar behavior would be extremely helpful.