Hi Jaan,
We will help you with the refund.
On checking your account, we could see that you have been charged for the renewal of AVG Secure VPN Multi-device on 9/14/19.
Can you mention the reason for refund?
Thank you very much,
Yes, I´m glad if you can finish this and I wish to get a refund.
Great thanks for help!
Best Regards,
Jaan Laats
Hi Jaan,
We will help you with the refund.
On checking your account, we could see that you have been charged for the renewal of AVG Secure VPN Multi-device on 9/14/19.
Can you mention the reason for refund?
Thank you for confirming, Jaan.
On checking, you have been charged EUR79.99 for AVG Secure VPN Multi device valid till 2020.9.17.
On 7th September 2019, you have received an email notification from us, that AVG Secure VPN will be charged.
I see that you cancelled the auto-renewal, so you will not be charged for the subscription in future.
Thank you for information,
I got message on 14th Sept that Your AVG Secure VPN Multi-device subscription has been automatically renewed and you have been charged the amount below, but I don´t wanted renewal itself? Also was information If you wish to cancel your subscription, you may do so by following the instructions here. This will come into effect from your next subscription period. Until then you'll still have access to the product you purchased. So I did not had refresh information few days before, that this service can be automatically renewed. I just wanted know how much I use this in test period and it was rarely.
However if it causes some problem, I can accept this one year period of AVG VPN service and let it be.