AVG Secure VPN not Being Activated

AVG VPN
8

Hello Damian,

We are sorry to hear this. Let us work together and get this sorted.
You have signed up for AVG Secure VPN for Mac (30-day Trial).
Provide the screenshot of AVG window where it shows "no license found" message.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

9

I completed all the steps and when I tried to activate AVG VPN, I got the same error.  The pics are in my previous reply on 13 September for your reference.  So what's the next step?

10

Hello Damian, 

Thank you for waiting. 

I have sent you an email to follow some suggested steps. Please check and revert to that email if you need further help.

1

Just purchased the AVG Secure VPN and I'm unable to activate it.  When I log in, I receive the following error message "No license found" and below that "You don't have a license for this account."

3

Hello Damian, 

Thank you for waiting. 

I have sent you an email to follow some suggested steps. Please check and revert to that email if you need further help.

2

Hello Damian,

We are sorry to hear this. Let us work together and get this sorted.
You have signed up for AVG Secure VPN for Mac (30-day Trial).
Provide the screenshot of AVG window where it shows "no license found" message.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

User-added image
Here's the screen shot error.

5

Thank you so much. We appreciate your efforts on trying to resolve this issue.

We will escalate this issue to our senior team to analyse the issue and help you in resolving it.

Once we get the response from our senior team we will keep you posted about it.

6

All they will do is tell you to cancel and try again as they have a ‘technical issue’
I’ve tried to create 2 free trials and a paid subscription and still unable to activate as no license found. Wasted almost a week trying to get it sorted. AVG are no help at all. All they do is say the same things and make excuses.

7

I completed all the steps and when I tried to activate AVG VPN, I got the same error.  The pics are in my previous reply on 13 September for your reference.  So what's the next step?