AVG Secure VPN preventing Access to my BT Email account

AVG VPN
1

According to British Telecom (BT), my AVG Secure VPN is preventing me from accessing my BT E-mail account. Why is this.

3

Hi Chris,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing your British Telecom Email Account. I am sorry for the inconvenience. To troubleshot this issue, I would like to suggest you to change the location. Follow the below article to change the location: 
AVG Secure VPN for Windows and Mac - Getting Started (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Secure-VPN&supportType=home)
Note: Please follow the steps shows under "Connect to a different location".
If still you are facing the issue, kindly contact us back. Thanks and keep us updated.

2

Hi Chris,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing your British Telecom Email Account. I am sorry for the inconvenience. To troubleshot this issue, I would like to suggest you to change the location. Follow the below article to change the location: 
AVG Secure VPN for Windows and Mac - Getting Started (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Secure-VPN&supportType=home)
Note: Please follow the steps shows under "Connect to a different location".
If still you are facing the issue, kindly contact us back. Thanks and keep us updated.