AVG Secure VPN preventing Access to my BT Email account

Hi Chris,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing your British Telecom Email Account. I am sorry for the inconvenience. To troubleshot this issue, I would like to suggest you to change the location. Follow the below article to change the location: 
AVG Secure VPN for Windows and Mac - Getting Started (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Secure-VPN&supportType=home)
Note: Please follow the steps shows under "Connect to a different location".
If still you are facing the issue, kindly contact us back. Thanks and keep us updated.

According to British Telecom (BT), my AVG Secure VPN is preventing me from accessing my BT E-mail account. Why is this.

Hi Chris,
Thank you for contacting AVG Community Forum. I see you are facing issues with accessing your British Telecom Email Account. I am sorry for the inconvenience. To troubleshot this issue, I would like to suggest you to change the location. Follow the below article to change the location: 
AVG Secure VPN for Windows and Mac - Getting Started (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Secure-VPN&supportType=home)
Note: Please follow the steps shows under "Connect to a different location".
If still you are facing the issue, kindly contact us back. Thanks and keep us updated.