Hello, when I enable Secure VPN, it changes by default from UK based URLS to .com, it also will not allow me to view UK published videos - so either there is a bug or I have enable it incorrectly or missed some steps - any suggestions?
Hello Liam,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to see the UK based published videos. Concerning your query, kindly note that certain websites and online service providers block VPNs by default due to various reasons as per the policies and procedures that they choose to employ.
In cases such as this, to circumvent these limitations and provide our users with the most comfortable experience when they would like to watch TV shows or movies online while simultaneously using their VPN, I would recommend you to connect to the following location/server combination that we offer, that are specialized for streaming:
- Location - USA : Server - Gotham City
- Location - UK : Server - Wonderland
I would also advise you to try and do one of the following in general if you find some online locations inaccessible:
Try changing your location a few times, or a server to which you are connecting to, selecting different servers might provide you with a better connection. Please select a P2P server from the list of available options or a streaming server - they are denoted with a play sign ▷ - unlike "standard" servers, they have more open ports due to the purpose they are intended for and thus provide better connections
I hope this bit of advice has solved your inquiry, but if you would need any further assistance, please do not hesitate to contact me back, I am always happy to provide assistance.
Thank you for your understanding.
Hello Liam,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to see the UK based published videos. Concerning your query, kindly note that certain websites and online service providers block VPNs by default due to various reasons as per the policies and procedures that they choose to employ.
In cases such as this, to circumvent these limitations and provide our users with the most comfortable experience when they would like to watch TV shows or movies online while simultaneously using their VPN, I would recommend you to connect to the following location/server combination that we offer, that are specialized for streaming:
- Location - USA : Server - Gotham City
- Location - UK : Server - Wonderland
I would also advise you to try and do one of the following in general if you find some online locations inaccessible:
Try changing your location a few times, or a server to which you are connecting to, selecting different servers might provide you with a better connection. Please select a P2P server from the list of available options or a streaming server - they are denoted with a play sign ▷ - unlike "standard" servers, they have more open ports due to the purpose they are intended for and thus provide better connections
I hope this bit of advice has solved your inquiry, but if you would need any further assistance, please do not hesitate to contact me back, I am always happy to provide assistance.
Thank you for your understanding.