Hello Alin,
Yes, you have been charged for renewal of AVG Secure VPN. We have initiated refund for this order.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com.
If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
I go the trial version of secure vpn to test the difference between it and other vpn. Used it twice got a charge on my card with no option to not renew which i don't want. Please help with refund
Hello Alin,
Yes, you have been charged for renewal of AVG Secure VPN. We have initiated refund for this order.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com.
If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.