AVG seems to be causing problems to my MS Word 2013. I need advice

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7

Paul, You've actually posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS). Which AVG product are you actually using?.
AVG Guru

3

Great, If you will still experience this issue please provide us with screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot) of Antivirus advanced settings and diagnostic output from this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe).
Thanks

6

Zbynek

I reset the settings from scanning all files to scanning infectable ones only. I am doing reasonably well, in that I only experience the saving problem ones (and I have saved many

p

1


At times my MS Word 2013 'refuses' to save files and has problems uploading to OneDrive. I contacted MS and was told that this problem is caused by AVG. I would like to keep my AVG as it has always served me well.

I would therefore like to know whether MS are correct and, if yes, how should I set my AVG in order to by-pass the above-mentioned problems.

Thanks

Paul

2

Zbynek

I reset the settings from scanning all files to scanning infectable ones only. I am doing reasonably well, in that I only experience the saving problem ones (and I have saved many

p

4

Hi Paul,
Can you please try disabling AVG components one by one to find out which is causing this issue?
Thanks

5

Paul, You've actually posted your query in the wrong area! It should have been located here (https://support.avg.com/answers#!/feedtype=RECENT&dc=Windows&criteria=ALLQUESTIONS). Which AVG product are you actually using?.
AVG Guru