AVG showing errpr

AVG Protection
7

I may have. I renewed my subscription in June using paypal but part of program shows it is renewed but other part says I have free verision so I am confused

6

Yes, David. You need to uninstall and reinstall your Protection program. I request you to follow the below instructions :

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.

5

May I know which part of the program shows this? Is it AVG Protection or AVG PC TuneUp?

1

purchased the AVG 2015 but when I go to use AVG PC tuneup 2015 it says I have the free version whats up?

3

I may have. I renewed my subscription in June using paypal but part of program shows it is renewed but other part says I have free verision so I am confused

4

May I know which part of the program shows this? Is it AVG Protection or AVG PC TuneUp?

2

Yes, David. You need to uninstall and reinstall your Protection program. I request you to follow the below instructions :

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.