Hello Willy,
I am sorry to hear this.
Unfortunately, I couldn't view the screenshot from the link that you have provided.
Please try attaching the screenshot by Clicking on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Willy,
Thank you for providing screenshot. Please confirm whether you encounter this pop up while accessing any particular website in Mozilla firefox. If so, please let us he exact website name to assist you better.
Thank you.
Thank you
but I understand that there is a problem with the file that is send to me?
Hello
I constantly get the message: threat is been put in quarantaine but when I look in Quarantaine, there are no files
Please see the screen shots
D:\Mijn documenten\wnTemp\avg quarantaine.png
D:\Mijn documenten\wnTemp\avg threat in quarantaine.png
Thank you
but I understand that there is a problem with the file that is send to me?
Hello Willy,
The information regarding the file that was detected was explained by Karthikeyan in his first post.
The issue is with the message and not with the detection itself as downloaded file is detected and blocked before it is saved to the computer - this is the reason for not showing in the quarantine.
The detected file is the threat but the message shown as moved to quarantine is incorrect.
We will fix this threat message moved to quarantine as soon as possible.
Hi Abirami
i am convinced that there is a bug in the AVG software.
I scanned my pc with different anti-malware and anti-virus tools:" malwarebytes" and "spybot" and "eset" and "Kaspersky". None of this softwares give me a threat.
I will remove the AVG internet security as this is problem is very anoying.
Sorry
Hello Willy,
I am sorry to hear this.
Unfortunately, I couldn't view the screenshot from the link that you have provided.
Please try attaching the screenshot by Clicking on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.