AVG stopped working

Hello Helen,

I understand the inconvenience.
I assure you that this wouldn't happen very often.
When there are any issues in recognizing your subscription, the program might get downgraded to free version.
If you get the same issue again, do contact us immediately.
Thank you.

My AVG decided to stop working and reverted back to the free version.  Luckily I had the licence number to enter, but is this going to keep re-occuring?

Hello Helen,

I understand the inconvenience.
I assure you that this wouldn't happen very often.
When there are any issues in recognizing your subscription, the program might get downgraded to free version.
If you get the same issue again, do contact us immediately.
Thank you.