Hello Dalton,
I'm sorry to hear that you were unaware about AVG automatic renewal. From your account, I can see that your AVG PC TuneUp (1 computer) subscription has been renewed automatically on 2018.1.17. I have sent you an email, please reply to that email with the requested information to assist you further.
Best regards,
Alok.
As of 1/18/2018 my bank account was charged by Avg*Avg Subscription 844-438-1657 Gb in the amount of $44.99 and i am not sure why. I don't have any account with Avg and i just had to create this account to make this post. I keep seeing your support page say that you have to log in to your account and you can manage the cancellation/refund processes there. But according to the Avg log-in page none of the e-mails i have, have ever been registered before with Avg. So i don't know how this came about or what i am supposed to do, but i do know that i definitely don't want to be charged for a product that i do not own or use and i want whatever "subscription" i have to be cancelled and the money charged to be refunded to my bank account.
Thank you
Hello Dalton,
I'm sorry to hear that you were unaware about AVG automatic renewal. From your account, I can see that your AVG PC TuneUp (1 computer) subscription has been renewed automatically on 2018.1.17. I have sent you an email, please reply to that email with the requested information to assist you further.
Best regards,
Alok.