Avg Subscription, doesn't show my expire date, only shows "sorry, something went wrong"

AVG Subscription
3

Hi Aaron,

We apologize for the inconvenience. We'll help you sort this.
Please rest assured as the AVG Internet Security protects your PC from Malwares and threats.
We request you to share us the screenshot of the error message you're receiving at the time of activation.
Refer to this article to take a screenshot.
To locate your AVG account and explain further, I request you to share your email address registered with AVG via Private Message.
Keep us posted.

1

Hi, 

i bought the avg ultimate package from bestbuy, and got it installed, the sametime, i had my computer upgraded, when i first went on, it showed my subscription date, now when i go into my subscription, it loads, and then say's "sorry, something went wrong", i went and entered my subscription activation code, and i get the same issue, "sorry, something went wrong", can someone help me?

p.s. im concerned, that someone could be on my computer, and taking control of things, without me knowing

2

Hi Aaron,

We apologize for the inconvenience. We'll help you sort this.
Please rest assured as the AVG Internet Security protects your PC from Malwares and threats.
We request you to share us the screenshot of the error message you're receiving at the time of activation.
Refer to this article to take a screenshot.
To locate your AVG account and explain further, I request you to share your email address registered with AVG via Private Message.
Keep us posted.