Dionne, This would appear to be the normal procedure… Have a look @ this article (http://avgclick.me/UpgradeW8).
AVG Guru
Hi,
I have recently updated my laptop to Windows 8.1 which is working fine with everything else. However, AVG keeps saying I need to reinstall. When I do this it then displays a message about me not having enough privillages, I then checked my account before uninstalling and my subsciption is not in my account. It dosen't expire until 4 of June. How can I access my subscription?
Dionne, This would appear to be the normal procedure… Have a look @ this article (http://avgclick.me/UpgradeW8).
AVG Guru