Hello Anne,
I completely understand your concern. I see that you have purchased AVG PC TuneUp (1 computer) valid till 9/4/2018, AVG Internet Security (1 computer) good till 11/14/2017 and AVG Driver Updater (1 computer) valid till 9/4/2017.
Hence you would have received email regarding the expiration of AVG Driver Updater. If you still confirm that the email is about AVG PC TuneUp expiration, then please contact our sales support team at https://support.avg.com/support_sales_chat and they will assist further.
I also understand that you are encountering expiration message in AVG Internet Security, hence please activate it with your license number to get it resolved.
To activate AVG Internet Security, please open AVG->Internet Security->Menu->About->Select 'Subscriptions' tab in left top corner->Click on “Enter license” ->Fill the license number and click “ ENTER LICENSE”->Update will start automatically. Then AVG Internet Security will get activated in your PC.
I have sent an email with the license number of AVG Internet Security.
Keep us informed about the status to assist further.
Thank you.
I purchased AVG Internet Security (valid until 30/10/2017) and Driver and Tuneup (valid until 04/09/2017). It now keeps telling me that my free" Security has expired. Has also sent email re: Tuneup expiring - I paid for another year (it was taken off my credit card and then I was informed) but it takes me through to 19/08/2018 and not 04/09/2018 as it should be. Can you please confirm that I am covered under Security until 30/10/2017 and Driver and Tuneup until 04/09/2017 and that I will receive reminder emails re purchasing another year? Thank you.
Hello Anne,
I completely understand your concern. I see that you have purchased AVG PC TuneUp (1 computer) valid till 9/4/2018, AVG Internet Security (1 computer) good till 11/14/2017 and AVG Driver Updater (1 computer) valid till 9/4/2017.
Hence you would have received email regarding the expiration of AVG Driver Updater. If you still confirm that the email is about AVG PC TuneUp expiration, then please contact our sales support team at https://support.avg.com/support_sales_chat and they will assist further.
I also understand that you are encountering expiration message in AVG Internet Security, hence please activate it with your license number to get it resolved.
To activate AVG Internet Security, please open AVG->Internet Security->Menu->About->Select 'Subscriptions' tab in left top corner->Click on “Enter license” ->Fill the license number and click “ ENTER LICENSE”->Update will start automatically. Then AVG Internet Security will get activated in your PC.
I have sent an email with the license number of AVG Internet Security.
Keep us informed about the status to assist further.
Thank you.