Hello Greg,
We are sorry to know that the scan stopped working. This issue is caused due to an recent conflict with Windows Update. This issue will get permanently fixed with next Windows update. Temporarily, to fix this issue, we suggest you to uninstall and reinstall the Visual c++ redistributable file from your computer. Please click on this link to download and install this file https://www.microsoft.com/en-us/download/details.aspx?id=30679 . Feel free to contact us for further query regarding AVG.
Thank you
system shows constant scan ongoing, stuck at 291 files 1%. turned off machine, back on. scan still stuck, same place. won't stop on command. won't pause. want to scan whole system. what do I do?
Hello Greg,
We are sorry to know that the scan stopped working. This issue is caused due to an recent conflict with Windows Update. This issue will get permanently fixed with next Windows update. Temporarily, to fix this issue, we suggest you to uninstall and reinstall the Visual c++ redistributable file from your computer. Please click on this link to download and install this file https://www.microsoft.com/en-us/download/details.aspx?id=30679 . Feel free to contact us for further query regarding AVG.
Thank you