AVG technologies - Subscription Renewal

Hello Joel,
We acknowledge your refund request.
You've been charged 59.99 EUR for AVG Internet Security multi-device as auto-renewal service was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
May I go ahead and process a refund for this renewal?

I just discovered aswell a £59.99 charge on my account for something I did NOT purchase! That's a lot of money. Saw it today it was charged 2 days ago....  I want this refund immediately!

    Joel, we've initiated the refund from our end and sent you an email confirming the same. Please check your inbox and spam box as well.

    Yes! I would like you to process a refund for this renewal!

    Yes! I would like you to process a refund for this renewal!

    Hello Joel,
    We acknowledge your refund request.
    You've been charged 59.99 EUR for AVG Internet Security multi-device as auto-renewal service was enabled for its initial purchase. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
    May I go ahead and process a refund for this renewal?