AVG tell me i am using 2 PC, but one is broken

General discussion
3

Hello Fabio.
Thank you for contacting AVG Community Support.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

Hello
I had a AVG Security Internet subscription for one PC, but my old machine has broken and i can't  get access it anymore.
So,  i bought a new desktop PC with Windows 11 and installed AVG Security Internet, but the system tells me that i am using my subscription for 2 PC.
So, i cancelled my subscription and bought a new one, but the system tells me again that i am using 2 PC, can you correct this mistake, Please?

2

Hello Fabio.
Thank you for contacting AVG Community Support.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.