AVG tell me my Antivirus protection has expired but I paid for it in Jannuary

AVG Protection
3

Hello Andrew,
We apologize for the inconvenience. We are unable to find any active AVG subscription with the email address you have created AVG account. If you still think that you have paid subscription in your account, you can click on this link and get connected to the AVG Chat support https://support.avg.com/support_tech_chat and they will help you in locating your order and activate the AVG program in your computer.
Thank you

1

How do I get to communicate with someone who can help with this?

2

Hello Andrew,
We apologize for the inconvenience. We are unable to find any active AVG subscription with the email address you have created AVG account. If you still think that you have paid subscription in your account, you can click on this link and get connected to the AVG Chat support https://support.avg.com/support_tech_chat and they will help you in locating your order and activate the AVG program in your computer.
Thank you