Avg took payment - i hadn't ordered anything

Hi,

I have written to AVG a week ago asking for refund of $89.99 taken from my account on 16 Feb. I have not bought anything from AVG and my last subscription was a couple of years ago.

I have not had any answer or acknowledgement of my previous communication. I want my money refunded a.s.a.p. What can I do?

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How does one contact AVG????
My name is Edith Brockmann and I was just recenty charged on my previous account $59.99
Please send a refund to my Visa account..My Phone # [Mobile number removed]    Thank_you
Did you receixe my message?  Edith Brockmann Lakeland Fl 33809...Visa account
Lret me know about thr $59.99 refund...

Hello Edith,
We will certainly check and help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.

Hello Evan, 

We are really sorry for the inconvenience caused. We acknowlege your refund request and we will help you to resolve it.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us. Thank you.