Hi Robert,
We're sorry that you feel this. Let us clarify the charges for you.
Your current subscription detail is listed below,
AVG Ultimate (Multi-Device) (10 devices) GBP 59.49, valid until November 5, 2023 auto-renewed on Nov 08, 2021.
Also, you had AVG Internet Security for Windows (GBP 23.88) later it was replaced with AVG Ultimate bundle added with remaining validity. We do not find any other charges or history that states AVG was trying to take £64.99 from your account.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address asking for the bank statement screenshot to investigate further. If you don't have one, please contact your bank and ask for the screenshot.
Please check for the email and revert to us.
Why is my bank contacting me to tell me that AVG is trying to take £64.99 out of your Account multiple time a day ???
Has anyone else had this issue ? I cant get an answer back from anyone in AVG at all and is extremely alarming as they claim to be protecting us … Something not right and if I find out alot of people are getting the same I will have all over the news until I get an answer from AVG
Hi Robert,
We're sorry that you feel this. Let us clarify the charges for you.
Your current subscription detail is listed below,
AVG Ultimate (Multi-Device) (10 devices) GBP 59.49, valid until November 5, 2023 auto-renewed on Nov 08, 2021.
Also, you had AVG Internet Security for Windows (GBP 23.88) later it was replaced with AVG Ultimate bundle added with remaining validity. We do not find any other charges or history that states AVG was trying to take £64.99 from your account.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address asking for the bank statement screenshot to investigate further. If you don't have one, please contact your bank and ask for the screenshot.
Please check for the email and revert to us.