Hello, Holly
We will help you with this.
For your convenience, we would like to offer you a free remote session to fix this.
We have sent an email with further details. Please check your inbox/spam for the email.
AVG tune up suggested I delete estimated 12g of windows files, It said I would not need them and it would keep the latest back up.
I then deleted AVG protection as I had purchased bitdefender elsewhere and wanted to run it on my computer. I checked first that AVG and AVG TuneUp were DIFFERENT PROGRAMS because I did not want to lose my back up. Well guess what. Now my computer will not work. I can not open a word document, I have reinstalled office and it will not even open.
I need my computer back up and running and am really mad about this. Can anyone please help? Note I am unable to even open tune up. Assuming it was connected to AVG even though it is listed as a separate program in the inventory.
TIA Holly
Hello, Holly
We will help you with this.
For your convenience, we would like to offer you a free remote session to fix this.
We have sent an email with further details. Please check your inbox/spam for the email.