AVG Tune-up stopped working

AVG Performance
4

I'm sorry but following that link you sent me I reach a dead-end as well - https://support.avg.com/support_contact_form?l=en_US&retUrl=SupportArticleView
when I click CHAT nothing comes up :frowning: So can't you give me some reply to the problem? I'm going bonkers having to keep deleting the pop-up windows informing me of all the bits and pieces of the Tune Up that have stopped working!

6

Hi Alicia,

I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation and send it. Specialists will contact you on your e-mail after analysis.

Thanks

5

Alicia, Have alook @ this article (https://support.avg.com/SupportArticleView?q=customer+care&urlname=Contacting-AVG-Customer-Care&l=en_US). Phone & Chat support are available.
AVG Guru

1

Good morning! I have tried to place a Technical Support question on the AVG website but I've been led in circles to a dead end page - in short there's no way a customer can contact AVG for help thru their website! Would be so kind as to help me? As from a week or so I keep getting these pop-up windows about "AVG System Status Check stopped working", the same for the System Control and several other functions. I purchased the product in 09/2014 so it hasn't expired yet. Thank you very much indeed!

2

Alicia, Have alook @ this article (https://support.avg.com/SupportArticleView?q=customer+care&urlname=Contacting-AVG-Customer-Care&l=en_US). Phone & Chat support are available.
AVG Guru

3

Hi Alicia,

I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation and send it. Specialists will contact you on your e-mail after analysis.

Thanks