AVG Tune Up stops because fault of Windows library msxml3.dll

AVG Performance
5

Christian,
Thank you for reaching out to us with your concerns. We apologize for the difficulties. Do you mean you are facing issue while using Turbo mode in AVG PC Tuneup? Also, kindly provide us with the screenshot http://avgclick.me/getscreenshot of the exact issue you are receiving so that we could check and help you better. Thank you.

6

Thank you, but I don't understand: I have resolved the issue. I got the AVG message the performance is ok! Why should I disturb your technical support??
greetings from Vienna
Christian

4

Thank you, but I don't understand: I have resolved the issue. I got the AVG message the performance is ok! Why should I disturb your technical support??
greetings from Vienna
Christian

1

Hi, I tried to push up the power with AVG power pushing ( sorry, but I have only the German words: "Leistung steigern") and there comes  the message (in German): Sorry but loading the Windows library msxml3.dll there is a fault - and the program stops. What can I do in this case?
greetings
Christian

2

Hello Christian,
We certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.

3

Hello Christian,
Thank you for the screenshot. We see from screenshot that you have older version of AVG PC TuneUp installed in your computer. We suggest you to remove this and install the latest version and see if that fix the issue. Please click on this link for the steps to uninstall AVG PC TuneUp http://avgclick.me/uninstallAVGPCTuneUp. You can reinstall the product from this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance.
Thank you.