Hello Alberto,
We are sorry for the inconvenience caused. We will help you to clarify about it.
Some customers take advantage of our discount pricing for their initial purchase. In your case you had discount for your first purchase, and instead of the regular pricing you were charged at the rate of discount. Please keep in mind that renewal orders are processed at regular pricing.
As you feel cost is high, we would request you to reach our sales team through phone or chat. They will help you to renew the subscription with best discount. Visit support.avg.com/support_sales?l=en to reach our sales team.
I need to renew my AVG TUNED UP subscription. In 2020 I paid € 55.99. Today your renewal offer is over € 155. I don't think there is any reason for this price increase of over 120%. Therefore, I inform you that, if the price is this, I will not renew my subscription. I'm sorry, because I thought your software was very useful. Greetings. ALBERTO DI LENARDO
Hello Alberto,
We are sorry for the inconvenience caused. We will help you to clarify about it.
Some customers take advantage of our discount pricing for their initial purchase. In your case you had discount for your first purchase, and instead of the regular pricing you were charged at the rate of discount. Please keep in mind that renewal orders are processed at regular pricing.
As you feel cost is high, we would request you to reach our sales team through phone or chat. They will help you to renew the subscription with best discount. Visit support.avg.com/support_sales?l=en to reach our sales team.