AVG TuneUP functions are blocked

Whatever I try I get the sreen:
This function is locked. I also get the proposal to buy a license for two years.
My license is for two years. I have bought it in 2019.

My product code is GSE2-X2735037-DDF6
after installation:
after first scan repair function not available
On my accoubt:
Subscript status: not available
activation code: VT58M4-7YBMK2-494726  why different from product code ? where to copy this

Thank you for the information.

It seems that your program awaits activation.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us

Thank for your suggestion.

We will consider this as a feedback and get it right in the future update.

Let us know, if you need further help.

Thank you for your successful help.
Just a proposal:
The buttonn on the clickboard "MY AVG" could be bigger and therefore eysier to be found. That would have shortened my way to overcome my problems.
KInd regards
Christian Krause

Whatever I try I get the sreen:
This function is locked. I also get the proposal to buy a license for two years.
My license is for two years. I have bought it in 2019.

Hi Christian,

We understand your concern.

Let me clarify this for you.

The code purchased from the reseller won't be visible in your AVG MyAccount.

Are you trying to perform a scan or repair the program?

We request not to share account/order, personal info over this public post

Keep us posted.