Hello Cliff,
You have subscribed for AVG Ultimate package which includes both AVG Internet Security and AVG TuneUp programs.
May I ask what is the exact error that appears while installing AVG TuneUp?
Could you share a screenshot of it?
Try installing AVG TuneUp as mentioned in this article and check the status.
Keep us posted.
Hi, I recently renewed my AVG internet security application that includes AVG tuneup. AVG internet security updated successfully with the new subscription. However, AVG Tuneup has not updated. There is no AVG Tuneup icon on my computer. When I activate AVG internet it shows AVG Tuneup "installed". When I go to my subscriptions it shows AVG Tuneup as available to install. I then click "activate and install" and it proceeds and then fails.
Thank you for the screenshot.
When clicked on "uninstall", the process should uninstall the existing old version of tuneup.
If that doesn't happen, please run AVG remover tool as mentioned in this article.
NOTE: If there are no AVG programs found, click on "run anyway" and proceed with the removal.
Restart the computer and then initiate the installation and inform the status.
When clicked on "uninstall", the process should uninstall the existing old version of tuneup.
If that doesn't happen, please run AVG remover tool as mentioned in this article.
NOTE: If there are no AVG programs found, click on "run anyway" and proceed with the removal.
Restart the computer and then initiate the installation and inform the status.
Here is a screen print:

I click uninstall and nothing happens. How can I unistall PC tools. It seems that this may resolve the problem.
I click uninstall and nothing happens. How can I unistall PC tools. It seems that this may resolve the problem.