Hello Pete.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Which operting system are you using?
Are you using a touchpad or a normal mouse to scroll?
Please help us with requested details so that we can check and help you further.
We await your prompt response.
Hello Pete.
Thank you for contacting AVG.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Which operting system are you using?
Are you using a touchpad or a normal mouse to scroll?
Please help us with requested details so that we can check and help you further.
We await your prompt response.
Thank you for writing us back and providing the information.
We understand that you are unable to access the AVG Tuneup display properly and access the low down or right page.
We are really sorry to know this. We'll certainly check and help you out.
We suggest you to repair the product and check if you still get the issue.
Please click AVG TuneUp, and select Uninstall twice. If prompted by the User Account Control dialog, click Yes. When the AVG Setup window appears, click Repair. Wait while setup repairs your AVG TuneUp application.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Awaiting for your response.
The latest version of AVG TuneUp isn't displaying properly. on my laptop. I cannot access processes that are low down or to the right of the main page.
Any ideas how I can change this?
TIA.
Hi,
Thanks for your reply.
The laptop operating system is Windows 11 23H2.
I use a Touchpad.
I hope this helps.
Regards
Pete Haskins