Hello Vernon,
Let’s take a look at this together. Are you trying to reinstall the program or activating the program with the license number?
Do you receive any error message? If possible please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the error message to check and assist further.
avg tuneup paid for till next year cannot reload
Hello Vernon,
Let’s take a look at this together. Are you trying to reinstall the program or activating the program with the license number?
Do you receive any error message? If possible please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the error message to check and assist further.
Vernon, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru